Lifetime Warranty Policy
Lifetime Warranty Policy
“People think we are joking when we tell them that their Bee-Nails products have a lifetime warranty on them but we are dead serious. We stand behind our products and are willing to incur more costs to earn the lifelong trust of our Colony members. It makes sense for us because our defect rate is below 1% and replacement parts don’t cost us much in comparison to a lifelong Bee-Nails customer.”
-Ali Abouzalam, CEO at Bee-Nails
1. LIFETIME WARRANTY POLICIES
1.1: Bee-Nail - Electric Nail Control Station (DIGITAL BOX)
Standard 1 Year Warranty: Bee-Nails, LLC (hereinafter referred to as
Bee-Nails) warrants it’s electric nail control station against failure from
normal use for one year from the date of purchase with all enail and
enail set purchases.
Limited Lifetime Warranty: The Bee-Nails LIMITED
LIFETIME WARRANTY may be purchased at an additional $30 and
Bee-Nails will warrant the electric nail control station against failure from
normal use for the life of the digital box.
1.2: GoBee Portable Wax Vaporizer (1500 Mah Battery)
Limited Lifetime Warranty: Bee-Nails will warrant the 1500 mah battery against failure from normal use for the life of the battery.
2. ONE YEAR WARRANTY POLICIES
2.1 Bee-Nail Heating Coils: Bee-Nails will warrant all of it’s heating coils against failure from normal use for one year from the date of purchase.
2.2 Bee-Nail Power Cord: Bee-Nails will warrant all of it’s power cords against failure from normal use for one year from the date of purchase.
3. BEE HAPPY GUARANTEE
Bee-Nails DOES NOT warranty any nails, glass, silicone, or any other associated products available for purchase at Bee-Nails.com. However, all products are still covered under the Bee Happy Guarantee.
4. NORMAL USE RESPONSIBILITIES OF BUYER
- Using the products according to the Bee-Nails Instruction Manual.
- Maintaining and cleaning products as instructed in product manuals.
- Replacing blown fuses, atomizers, mouthpieces, as needed.
- Periodically resetting your temperature controller as described in the
The Bee-Nails Product Warranty, both standard and optional, only
covers eligible customers that have completed the following before
making a claim for warranty service:
1) Retain copy of dated original receipt/order number from Bee-
Nails.com or a Bee-Nails retailer.
2) Register your product at http://www.bee-nails.com/Support/Register-
Your-Product.aspx within 30 days of purchase.
3) Call 844-Bee-Nail for troubleshooting tips and have if they can’t fix
the issue over the phone they will instruct you to make a warranty claim
by emailing email@example.com.
5. MAKING A BEE-NAILS WARRANTY CLAIM
After going through a troubleshooting call with Bee-Nails customer
service at 844-Bee-Nail, you must do the following to begin the warranty
1) Download and fill out the Bee-Nails Product Return Form at
2) Email firstname.lastname@example.org with your order number or store receipt
and the filled out Product Return Form attached to the email.
3) Once Bee-Nails replies to your email verifying all of your
information is valid, ship back your returned products with a copy
of your product return form and email email@example.com your
shipping tracking number.
6. EXCLUSIONS & LIMITATIONS
Customers who fail to complete Bee-Nails Warranty requirements within
the given time will still be offered repair services at a fair price. Should
Bee-Nails no longer carry a specific model that is returned for warranty
service, Bee-Nails reserves the right to charge a model upgrade
fee of at least 50% of the MSRP in connection with the fulfillment of any valid claim.
Please contact firstname.lastname@example.org and/or 844-Bee-Nail to request
claim for warranty service. All returns must include your ENTIRE UNIT
(digital box, power cord, and heating coil) in order to have warranty
service performed. Once a Bee-Nails customer service representative
validates a warranty claim, please mail all returns with all requirements
listed above to Bee-Nails, LLC at 116 N. College Ave #3 Fort Collins,
The Bee-Nails Product Warranty is not valid if buyer fails the obligation
of performing normal use with the appliance. The following specific
actions will void the Bee-Nails warranty, specifically but not limited to:
disassembly of product, misuse or mishandling, improper or
unauthorized repair, use of incorrect fuses, water damage, excessive
damage, fire, flood, or any other contingencies beyond the control of
Except for the warranty expressly set forth above or to the extent
restricted or prohibited by applicable law, Bee-Nails products are
provided “as is,” without warranty of any kind. Bee-Nails expressly
disclaims any and all other warranties express or implied, including any
warranty of quality, merchantability, or fitness for a particular purpose,
and you specifically agree that Bee-Nails shall not be liable for any
special, incidental, indirect, punitive, or consequential damages for
breach of any warranty of any type, or otherwise, on any Bee-Nails
**The final right of interpretation of this warranty belongs to Bee-